Introduction
Welcome to Renatel Farms, a platform for purchasing poultry chicks, aquatic fishes, and related tools in Ghana. These terms and conditions govern your use of our website and services.
Definitions
– “We” or “Us” or “Our” refers to Renatel Farms
– “You” or “User” refers to anyone accessing or using our website.
– “Products” include poultry chicks, aquatic fishes, and related tools.
Terms of Use
- Acceptance: By using our website, you agree to these Terms.
- Age Restriction: You must be at least 18 years old to use our services.
- Product Information: We strive to provide accurate product information, but we cannot guarantee its accuracy.
- Payment: We accept Mobile Money and Debit card. Payment terms are mobile money and card payments
- Delivery: Delivery terms and conditions are through third parties; VIP and Ali deliveries.
- Refunds and Cancellations: Refund Policy:
Eligibility for Refunds: Customers can request a refund within 2 days of purchase if the product is unused and in its original packaging.
Refund Process: To initiate a refund, please contact us at 0244022727. Once your request is approved, we will process the refund within [number of days] business days.
Non-Refundable Items: Certain items, all our live animal are not eligible for refunds.
- Warranty: We provide a two days warrant for our products.
- Liability: We are not liable for damages arising from use of our website or products.
- Governing Law: These Terms are governed by and construed in accordance with Ghanaian law.
- Changes: We reserve the right to modify these Terms at any time.
Additional Conditions
– You agree not to:
– Use our website for unlawful purposes.
– Interfere with website operations.
– Infringe on intellectual property rights.
– We reserve the right to:
– Terminate or restrict access.
– Update product information.
Disclaimer
Our website and services are provided “as is” and “as available” without warranties.
Contact Us
For questions or concerns, contact: renatelfarms@gmail.com or 0244022727.